Worksuite’s policy on responding to law enforcement or public authority requests
To obtain Customer Information from Worksuite, public authority and law enforcement officials must provide legal process appropriate for the type of information sought, such as a subpoena, court order, or a warrant. For example, Worksuite will not provide non-public customer content unless served with a valid search warrant, issued on a showing of probable cause by a federal or state court authorized to issue search warrants, which requires Worksuite to disclose the content. Please review these guidelines before submitting a law enforcement request to Worksuite.
Worksuite reviews all governmental requests for data. Worksuite strictly construes requests for data, and seeks to limit or object to requests that are overbroad or seek a large amount of information or affect a large number of users. Worksuite also objects where production is prohibited or where the process served is insufficient to compel production of the requested data under the Electronic Communications Privacy Act, 18 U.S.C. § 2701, et seq. or other applicable law. Worksuite reserves the right to appeal any request for information, where available, and shall not disclose the requested information until required to do so under applicable procedural rules.
These guidelines are intended to serve as an informational resource and do not create obligations or waive any objections concerning how Worksuite will respond in any particular case or request. Worksuite reserves the right to seek reimbursement for the costs associated with responding to the public authority or law enforcement data requests, where appropriate.
Serving a Valid Law Enforcement Request & Contact Information
Email Address for Law Enforcement Questions and to Send Legal Process:
Mailing Address for Law Enforcement Requests:
Attn: Legal Department
300 Delaware Ave. Suite 210,
Wilmington, DE 19801
While we agree to accept the service of public authority and law enforcement requests by these methods, neither Worksuite nor our customers waive any legal rights based on this accommodation.
Each request must include contact information for the authorized public authority or law enforcement agency official submitting the request, including:
- Requesting agency name
- Requesting agent name and badge/identification number
- Requesting agent employer-issued email address
- Requesting agent phone contact, including any extension
- Requesting agent mailing address (P.O. Box will not be accepted)
- Requested response date (see details below for emergency requests)
Please note that requests seeking testimony must be personally served on our registered agent for service of process. We do not accept such requests in person or via email.