“The customer experience from the team at Worksuite has been remarkable. They are so responsive. They make us feel like we’re the most important client they have.”
Allen Larson
VP of Talent Acquisition and Resource Director
Concierge
Welcome to Worksuite Concierge
As a global enterprise, you need platform experts who know you, and can partner hand-in-hand to ensure ongoing success. Worksuite Concierge is here to elevate your experience and drive your business to new heights.
Concierge combines the best of
Dedicated Advocate
Your dedicated Worksuite advocate ensures you maximize the platform's value as your partner in account management.
Available 24/7
Your support representatives ensure the Worksuite software is fully operational, bug-free, and available 24/7.
Implementation Assistance
Your solutions experts assist with implementing your Worksuite environment and provide expertise to configure, customize, integrate, and scale it.
Worksuite delivers
Unmatched Platform Expertise
Nobody knows the Worksuite platform better than us. With a wealth of experience launching hundreds of customers and handling diverse use cases, our team of experts is ready to tackle any challenge you may face.
Whether you need validation for your workflow approach or assistance with freelancer management, our experts are dedicated to working closely with you.
Frictionless Engagement
Say goodbye to waiting in long queues or being stuck in support ticket limbo.
With Worksuite Concierge, we provide you with a dedicated solutions expert who is just a call or email away. No more hassles — reach out to your expert directly for personalized assistance and prompt responses.
Availability You Can Count On
We understand the importance of dedicated support and maintaining context. That’s why we assign a small team or specific individual to your account, ensuring they become embedded in your platform and success.
You can rely on our unwavering commitment to your needs.
Personalized Platform Health Check
As part of every Concierge engagement, we go the extra mile by delivering a comprehensive platform health check. Our easy-to-action scorecard analyzes your platform usage, identifies any risky areas like complex workflows or buggy integrations, and provides proactive suggestions for improvement.
Rest assured, we’re here to keep your platform healthy and future-proof.