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Worker Classification: How to Classify Employees & Contractors

The rise of the gig economy and remote work has made worker classification more complex, especially globally. Different countries and regions have varied regulations, like the UK’s IR35, California’s ABC test, and the US’s 1099 vs. W2 distinctions. Navigating these can be challenging, especially for businesses operating internationally.

It’s a lot, and those examples are just brushing the surface.

This regulatory patchwork creates major challenges for businesses like yours trying to operate internationally or engage a global workforce. Without proper understanding or robust management systems, you risk non-compliance, fines, and reputational damage.

Fortunately, we can help.

Below, we’ll walk you through everything you need to know about worker classification to correctly classify your employees and contractors.

What Is Worker Classification?

Worker classification involves categorizing workers as either employees or independent contractors. This distinction impacts legal, financial, and operational aspects of your business.

  • Legal: Misclassification can lead to severe penalties and legal disputes, including issues related to minimum wage and employment tax purposes.
  • Financial: It affects tax obligations, benefit provisions, including social security and Medicare taxes, and overall labor costs.
  • Operational: Classification influences how work is structured, managed, and evaluated.

Key Differences Between Employees and Contractors

  • Control: Employees work under direct supervision, while contractors have more autonomy in how they complete tasks. A worker is an independent contractor if they have control over how they perform services and when the work is done.
  • Financial Relationship: Employees receive regular wages with income taxes withheld, while contractors are typically paid per project and handle their own income taxes.
  • Benefits: Employees often receive benefits like health insurance and paid time off, which are not typically provided to contractors. Workers as employees are also entitled to social security and other statutory benefits.
  • Work Integration: Employees are integral to the company’s core operations, whereas contractors often provide specialized or temporary services.
  • Equipment: Employees usually use company-provided resources, while contractors often use their own tools and equipment.

Worker Classification Process

The worker classification process involves evaluating the working relationship by focusing on three key areas: control and independence, financial aspects, and behavioral factors.

Working Relationship

Control and independence consider whether the company dictates how and when work is done, and if the worker can seek other business opportunities. Financial aspects examine payment methods (regular wage vs. flat fee), the worker’s opportunity for profit or loss, and their investment in equipment or facilities. Behavioral factors look at whether the company provides training and if the work is a key aspect of the business.

Jobs and Responsibilities

The next step involves evaluating job duties and responsibilities. This includes examining specific tasks assigned, considering the required skill level, and assessing whether the work is ongoing or project-based.

Business Relationship

Finally, the nature of the business relationship is considered. This includes the permanency of the relationship, any written agreements, provision of benefits, and whether the worker performs similar services for other businesses.


Aspect
Description Employee Indicators Independent Contractor Indicators
Control and Independence How much control the company has over the work and the worker’s freedom to seek other opportunities. The company has significant control over the work.

Controls how and when tasks are completed.

Limits the worker’s ability to work for others.
The worker has autonomy and independence.

Decides how to complete tasks.

Free to work for multiple clients.
Financial Aspects How the worker is compensated, potential for profit/loss, and who provides equipment. Regular compensation with limited financial risk.

Receives a regular wage or salary.

No financial risk.

Company provides necessary equipment.
Project-based pay with potential financial risks.

Paid per project.

Can incur profit or loss.

Uses own equipment.
Behavioral Factors Whether training is provided and how integrated the worker is into the business operations. Integrated into company operations.

Company provides training.

Work is key to business operations.
Operates independently with own expertise.

Brings own expertise.

Provides specialized services.
Job Duties The nature of tasks, skill level required, and duration of the work. Performs ongoing, varied tasks.

Develops company-specific skills.

Engaged continuously.
Completes project-based work.

Utilizes specialized skills.

Engaged temporarily.
Business Relationship The permanency of the relationship, written agreements, benefits, and exclusivity. Long-term relationship.

Receives employee benefits.

Expectation of continued work.

Works exclusively for the company.
Temporary relationship.

Fixed-term or project-based contracts.

Doesn’t receive employee benefits.

Works for multiple clients.
Note: Worker classification should be based on the overall relationship, not any single factor. Local regulations may add additional criteria or weigh factors differently.

Common Challenges in Worker Classification

As you can see from the factors above, finding a conclusive answer to any question (much less all of them) can be deceivingly difficult. There are other challenges you’ll need to keep in mind:

  • Regulatory Complexity: Different jurisdictions have varying criteria, making compliance challenging for businesses operating globally. This is especially complex when dealing with common law interpretations of worker status.
  • Balancing Flexibility with Compliance: The flexibility of hiring contractors must be weighed against the risks of misclassification.
  • Changing Regulations: Labor laws are frequently updated, requiring businesses to stay vigilant.
  • Worker Preferences: Some workers prefer contractor status, complicating classification decisions.
  • Inconsistent Practices: Large organizations may struggle with consistent classification across departments or regions.

Simplify Your Worker Classification with Worksuite

Unfortunately, the complexities of worker classification sometimes hold businesses back from hiring contractors at all. That’s one way to avoid problems, but we believe in a better solution: Worksuite.

Worksuite simplifies and streamlines the worker classification process for businesses of all sizes. We help you maintain compliance while maximizing the benefits of a flexible workforce. Here’s how:

  • Automated Classification: Our intelligent system evaluates multiple factors to accurately classify workers, reducing the risk of errors and inconsistencies.
  • Global Compliance: Stay updated with changing regulations across different jurisdictions to keep your classifications compliant.
  • Centralized Management: Manage all your workers — full-time employees and contractors — from a single, user-friendly platform.
  • Customizable Workflows: Tailor the classification process to your specific business needs while maintaining compliance.
  • Risk Mitigation: Reduce the risk of misclassification penalties and legal disputes.
  • Time and Cost Savings: Streamline your classification process to free up valuable resources for core business activities.