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Department of Industrial Relations Malaysia

Jabatan Perhubungan Perusahaan Malaysia, JPP (Department of Industrial Relations Malaysia)

The Department of Industrial Relations Malaysia was set up to foster and promote positive and harmonious relations between employers and employees as well as their trade unions so as to maintain harmonious and sound industrial relations in the country.


  • To monitor progress and trends in industrial relations in the country to assist the government to formulate the national industrial relations policy and the national labour policy, in general, and from time to time;
  • To coordinate the relations between employers’ and employees’ organizations to foster and promote tripartite and cooperative relations between the government, employers and employees in the field of industrial relations;
  • To encourage and assist in collective bargaining and joint consultation process at workplaces to motivate practices of self governance in industry as well as joint negotiations and consultation;
  • To provide conciliation services to prevent and resolve trade disputes as well as industrial action;
    To provide advisory services to employers, employees, and their respective organization in inculcating healthy and positive industrial relations practices;
  • To resolve disputes arising from employees’ representation for reinstatement into their former employment;
  • To deal with recognition claims by trade unions;
  • To assist employees to resolve problems arising from unfair treatment by the employers.

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